Contact

We are happy to help with anything about a product, an order or a delivery. The fastest way to reach us is by email or telephone.

Contact details

Company: HOPKINSON SIMPSON KIARRALEE
Email: contact@iisakkabuddy.shop
Telephone: +61 3 9853 6412
Address: 524 Glenferrie Road, Hawthorn VIC 3122, Australia

Order questions

If an item arrives damaged, thawed or is not what you ordered, please contact us within 24 hours of delivery with your order number and photographs so that we can arrange a replacement or a refund. Full details are in our Refund Policy.

Delivery questions

Orders placed before 12:00 pm on a business day are usually packed and dispatched the same day. Delivery estimates and cold-chain packaging are explained in our Shipping Policy.